The hotel has well-designed rooms with comfortable beds and spacious bathrooms. The location is magnificent and absolutely perfect, within walking distance of everywhere we wanted to go. We had a pleasant experience.

The food was fabulous, with plenty of options. The room was stylish and nicely decorated with nice bathroom and pillow ever plus a north African touch, we felt like at home: D

An air conditioning, a work desk, and TV available in the triple room. Beautiful bathroom with a bathtub; amicable and incredibly nice staff.

Convenient Location 📍

This place was pleasantly quiet and cozy, which we really enjoyed. It was conveniently located right next to a highly recommended tapas bar and a restaurant/bar, making it easy to grab some delicious food and drinks.

Our room was beautifully decorated with a cozy double bed and a touch of North African style, and the bathroom was large.

Great value for money with comfortable beds and a good shower. The hotel is located in a quiet area, perfect for a peaceful stay. The staff were lovely and the reception was helpful. Easy parking was also a plus.

The walls were thin and we could hear noise from the adjoining rooms.

The hotel had a clean and comfortable room with interesting furniture. The staff were really friendly and as helpful as possible, even though we couldn't communicate in the same language. One advantage was the easy parking available at the hotel, which made it convenient for us to come and go during our Christmas stay.

The lack of a minibar was a downside for us as we had insulin that needed to be kept cool. However, the hotel staff were understanding and offered to store it in their fridge.

We had a wonderful stay at Plaza in Cuenca. The staff was kind and helpful, even using Google Translate to communicate with us. The hotel was clean with good hot water, and the African-themed decor added a unique touch. Free public parking was conveniently available. Despite the plain exterior, the interior was cozy and painted in warm colors. The Moroccan sink and excellent water pressure in the shower were standout features. The WiFi worked perfectly and we received great directions and tips from the friendly host.

Would recommend this hotel.

The staff at this hotel really went above and beyond to make our Christmas stay special. They were incredibly helpful and caring, providing us with a map and marking all the routes and points of interest in the city. The clean and comfortable rooms were a great value for the price. the spacious shower and comfortable bed made our stay even more enjoyable.

That there was no hairdryer in the room, which was a bit inconvenient. The view from our window wasn't impressive either, as it was at ground level and didn't feel very safe.

We had a great stay at a comfortable hotel with easy parking and a warm welcome from the fantastic staff at Plaza. They provided helpful suggestions on how to make the most of our trip to Cuenca. The attached bar was also friendly and offered good value. The room was clean and decorated nicely, and the check-in experience was amazing despite the language barrier. The staff went above and beyond to give us a map and guided route to all the main attractions and best places to eat. It was truly the best check-in experience we've had.

Nothing to fault. 👍

Warm, inspired colours and decoration throughout. Clean double room at a ridiculously low price. Beautiful ensuite bathroom. Friendly staff. Conveniently attached to bar and café.

I was delighted with the location of the hotel, as it was conveniently close to the rail station. The lady receptionist went above and beyond to ensure I made the most of my time in this historic town, providing me with a map and highlighting the must-see sights. It was a relief to be able to leave my bags at the hotel after checking out, allowing me to explore the old town freely. The park nearby was perfect for my dog, and I appreciated that they accepted pets in the rooms. The staff were friendly and polite, and the room was clean.

Amazing check-in experience with helpful staff despite language barrier. Comfortable and clean room with good WiFi. Received a map and guided route to tourist attractions and best places to eat.

Felt extremely safe, nothing was too much trouble.

Our stay at Hotel Plaza was a great value. The location was convenient with easy street parking and plenty of local bars and restaurants within walking distance. The African-themed decor throughout the hotel was cool and unique. The staff were friendly and always helpful, and the rooms were comfortable with a nice bathroom. We also enjoyed the option of having breakfast and dinner at the adjacent restaurant, which was reasonably priced. The bus stop near the hotel made it easy to explore the old town and AVE station.

The staff were absolutely incredible, going above and beyond to make our stay unforgettable. The lady at the front desk was a gem, providing us with all the local insights and even recommending places for our return journey. Despite the language barrier, the girl at the desk still managed to assist us with enthusiasm. The room was fantastic, with unique furniture and utmost cleanliness. The hotel's location was PERFECT for exploring the city, within walking distance of the bridge and old town. On Sundays, we enjoyed a variety of open coffee shops along the way. The staff provided us with valuable tourist information, making us feel like VIPs. The rooms were spacious, stylishly decorated, and incredibly comfortable.